Privacy policy

1. Who we are

CasinoPro operates event production services and publishes marketing information under the casinopro domain. This policy explains how we handle personal data collected through our forms, email correspondence, and basic site analytics.

2. Data we collect

We may collect identifiers you voluntarily submit (name, email, organisation, project notes), technical metadata such as approximate region from IP for abuse prevention, and device/browser type when you load pages.

3. Why we use data

We use contact details to respond to enquiries, prepare quotes, and—if you opt in—send occasional product updates. Diagnostics help us secure forms against spam and understand aggregate traffic patterns.

4. Legal bases

Where applicable, we rely on contract preparation (quotes), legitimate interests (fraud prevention, service improvement), and consent (newsletters and non-essential cookies as described in our cookie policy).

5. Retention

Project briefs are retained for the duration of the commercial relationship plus a limited archive window for accounting and dispute resolution, unless a shorter period is agreed in writing. Marketing lists are refreshed at least annually; you may unsubscribe at any time.

6. Sharing

We do not sell personal data. We may share information with subprocessors strictly necessary for hosting, email delivery, or payment processing, bound by confidentiality and data-processing terms.

7. Your rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. Contact us using the details on the contacts page; we verify requests to protect your account.

8. International transfers

If data crosses borders, we implement appropriate safeguards such as standard contractual clauses where required.

9. Children

Our services target adult professional audiences. We do not knowingly collect data from children under 16.

10. Changes & contact

We may update this policy to reflect operational or legal changes. Material updates will be posted here with a revised date. Questions: use contacts or email hello@casinopro.example.